#1 online retailer of pre-owned luxury brand goods in Japan since 1999.
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eLADY is a Top-rated Seller on eBay. All items are 10% off compared to our prices on eBay

Return Policy

We accept returns within 14 days, no matter what the reason and no questions asked. The 14 days start from the moment that the item is delivered to you, as shown by the tracking number. Please be informed that the return shipping is at the responsibility and cost of the buyer. Once the item has been returned to us and we confirm that it is in the same condition as it was shipped to you, we will make the full refund.

If you would like to return your purchase, please contact us at service_global@elady.co.jp or fill in the form on theContact page to receive the return address and instructions.


All of our items are inspected carefully by expert authenticators and come with a full, lifetime, money back guarantee regarding authenticity.